As we’re all unfortunately aware, the Roblox platform is no stranger toerrors, glitches, and outages, some of which are resolved in only a few minutes, and others that last multiple days (cough October 2021 cough), and they can affect anywhere from just a handful of players, to millions of users across the globe. In these situations, contacting Roblox support directly is often viewed as the best course of action—so, how do you do it? Continue reading the brief guide below to learn more.
How to get in contact with Roblox’s customer support
Roblox customer support/service is primarily contacted through email, using the company’s built inContact Form, which is listed on its officialSupport page. Filling out this form and pressingSubmitwill send your issue to a member of Roblox’s support team, who will then review your concern(s) and address them as soon as possible through an email response. Or, if you’d prefer to skip the Contact Form, Roblox support can be emailed directly at[email protected], though using this method will likely take longer to receive a response than through the form.
If you’re looking to connect with a team member directly via a phone call rather than an email, you may also call Roblox’s support hotline with help from a parent at888-858-2569.
What issues can Roblox support help with?
When submitting a contact request form to Roblox, the following categories are listed as possible issues:
If the issue you’re facing doesn’t fit one of these categories, that’s ok, simply select the closest one and enter your specific issue in the text box of your support form, or tell the customer support representative more details over the phone.
Related:Roblox Promo Codes (May 2023) – Free items and current Roblox events!
My question is quick and easy, where can I find Roblox FAQs to answer it?
In some cases, your issue/question may be common enough to have been answered in one of Roblox’s FAQs articles. Links to all of these articles can be found on Roblox’sContact Uspage, in theRoblox DevForum, or in theRoblox Creator Documents.
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That’s it for our quick recap on what there is to know about contacting Roblox support! If you have any other questions regarding how to contact Roblox, leave them in the comments below and we’ll address them as soon as we can!
Looking for more relevant Roblox guides? Check outHow to redeem a Roblox gift card on mobile – iOS and AndroidorHow to get voice chat on Roblox without an IDhere on Pro Game Guides!
